FAQ

What kind of bikes can you rent from GC?

Currently our range of bicycles includes all adult sized hybrid bicycles (s, m, l, xl) and a few mountain bikes (small, medium and large) and a few road bikes ( medium to large). For children we have a small range of mountain bikes available and a few bikes with training wheels.  

Where is GC located?

We are located just behind Seicomart convenience store in Hirafu, going up Hirafu Zakka St. toward the Ski hill. We work together with Rhythm.  

How can I reserve bicycles for my holiday?

For reservations email us at groovecycles@gmail.com or we can be reached directly on 08036125475 within Japan or international +81 8036125475

Is there a safety deposit required to rent a bike?

Generally we don’t ask for a deposit unless you plan to take the bike away from the area for an extended period of time.  We do require a non-refundable deposits in order to reserve a bike. Contact us for more details if you wish to reserve your bikes prior to arrival in Niseko.  

Can I rent the bike for more than 1 day?

Yes you can rent the bike for as long as you like. The minimum rental period is 1/2 day.  

Is it required to wear a helmet in Japan?

You are not required by law to wear a helmet in Japan, however we do recommend though that you wear a helmet as accidents do happen and we want to ensure that you are as safe as possible while riding the roads.  

How can I pick up my rental bike?

It’s simple, just come to our rental shop located on the main street of Hirafu going up the ski hill and we will have your bicycle prepped and ready to go.  For a quick rental we recommend that you reserve your bike in advance. We are open 6 days a week, Tuesday to Sunday, 9am to 5pm.  

What is included in a rental?

Bike, helmet, water bottle, and a lock if necessary.  

Do you have any guiding or tour services?

Yes, we do have a guiding service. It’s recommended though that you contact in advance to reserve a guide and decided on the route prior to your arrival. If you are not sure if you will need a guide call us or email us and tell us what you want to do. We are happy to advise and give some ideas.  

What kind of bike do you recommend for riding around the Niseko area?

The cross bike is the perfect bicycle for touring around the Niseko area. A cross bike is literally a mix between a road bike and a mountain bike so really you are getting the best of both bikes in one.  They are ideal for rides between 50-100kms and can be ridden on paved or gravel roads with ease. If you like a bit of speed then of course we recommend a road bike. Either way you will enjoy yourself riding around Niseko.  

Do you sell bicycles as well?

Yes we have a range of brand new bikes in the shop ranging from cross bikes, road bikes to mountain bikes.  We can also source bikes and parts if we don’t have exactly what you want in our stock.  

Do you service bicycles?

Yes, we have a full service bike mechanic work station.  

What makes Niseko a good cycling destination?

Many things make it great but probably the best thing about cycling in Niseko is the vast and open roads that weave in and out of the agricultural belt, through towns, by lakes and over hills and mountains. There is terrain suited for all levels and abilities and with Hokkaido’s size and sparsely populated land compared to Honshu, it makes this the ideal cycling destination. Whether you leave from your accommodation and do a tour of Niseko or if you prefer to take your bikes in the car and visit a different area of Hokkaido, the terrain is generally varied for all levels. If you want any suggestions for touring please ask us for suggested routes and we will be happy to assist.   Other top reasons to visit the area  
  • fresh food – one of the top agricultural area of Japan
  • onsens – hot springs (great after a day of cycling)
  • the people – experience a different culture, beautiful friendly people
  • accommodation – stay in some wonderful fully serviced western style accommodation at reduced summer rates or give it a try Japanese style  and stay at a   budget pension and mix with the local Japanese. (if it’s your first time to the area we recommend you try both styles of accommodation)
  • other activities such as golf, rafting, hiking, fishing, bird watching, camping, are also available.

What can I expect from Mountain bike trails in Niseko?

There are some great natural mountain biking trails in the Niseko region with good flow and plenty of dirt. All levels of riding can be found from beginner trails at Niseko Village – Pure Nature Park to intermediate trails in Hirafu to advanced riding in Hanazono area. Every year the mountain biking trails develop and keep getting better and better. If you are looking for a ride while you are visiting Niseko feel free to contact us at the shop and we will be happy to try and get you along for a ride.
Hirafu Summer Gondola Lift access Down Hill Mountain Bike tours have officially started this year in 2012 so get to the shop to find out more.

How is the weather in Summer?

Unlike most other areas of Japan and Asia, the summer climate in Hokkaido is perfect with mild temperatures, low humidity and no rainy season. Cycling generaly starts in early April with the local riders and goes through until the snow falls in November.
Copyright © 2012 Groove Cycles Niseko. All Rights Reserved.
Web Design by Francis Bond.